What Information We Collect and Why
When you open an account with hiki178, we collect the details you provide during registration — your name, email address, and contact number. When you make a deposit or withdrawal using DANA, OVO, or GoPay, we receive transaction references from those payment rails to verify the
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transfer against your account. We do not store your full e-wallet credentials or PIN. We also collect device and browser data — such as your device type, operating system, and session activity — to keep your login secure and ensure the mobile experience works correctly whether
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you are accessing from Bekasi or anywhere else in Indonesia. Usage data, including the pages you visit and session timestamps, helps us identify account issues and improve our service. We share data only with payment processors, fraud-detection services, and regulatory bodies where required by applicable law.
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We do not sell your personal data to third parties for marketing. Data shared with payment partners like DANA and OVO is limited to what is needed to process your specific transaction. Retention periods vary by data type — account data is held while your account
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remains active, and transaction records are kept as required under applicable law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.